Winston Salem City Skyline

City Information

updated 7/23/2013
Demographics from the 2010 Census, City records, State and County records

Information for new residents

Moving to Winston-Salem? Relocation information is offered here as a starting point to help you get settled. (*links to external web sites will open in a new window)

Read about Legacy - the long-range growth plan for Winston-Salem

Moving In   

The telephone area code for Winston-Salem is (336).

Duke Energy (electricity)* 727-4300

Bell South Telephone* 780-2355

Time Warner Cable* 785-3390 (Internet, tv, phone service)

Century Link* (855) 766-2050 (Internet service)

Comcast* (Internet service)

Winston-Salem Journal* 727-7462

Piedmont Natural Gas Co.* 1-800-752-7504

Garbage/Trash - weekly collection - Sanitation 727-2638
Yard Waste - pickup in season (leaves, clippings, etc.)
Sanitation 727-2638 or request new service online

Recycling - weekly household pickup of recyclable items
Recycle Today 727-8153

Water/Sewer Connections - Utilities 727-2355

Landfill (city residents get 2 free landfill permits per year) - Utilities - 661-4900 Utilities

Register a Home Alarm System (required)
Police Department  773-7700

Driver's License
New residents must notify Division Of Motor Vehicles (DMV) within 60 days after the changes occurs (N.C.G.S.§20-7.1) State law mandates proof of financial responsibility (licensed insurance) and your Social Security or tax identification number. For more information, call the nearest driver’s license office.
- 2001 Silas Creek Parkway, near Miller Street 761-2258
- 3637 North Patterson Avenue 761-2259

Vehicle License Plate
North Carolina’s compulsory auto liability insurance law requires proof of financial responsibility before a vehicle can be registered and licensed. License plates can be obtained at one of the following Motor Vehicle License Plate Agency offices:
- 1141 Silas Creek Parkway/Peter's Creek Parkway, Parkway Plaza Shopping Center 725-2795

Post Offices
229 Miller Street, 200 Town Run lane, 3320 Silas Creek Parkway (Hanes Mall), 3331 Healy Drive, 3490 Patterson Avenue, 7840 North Point Boulevard, 1995 Pleasant Street

Family enjoying a bike ride on one of the Greenway trails

The landmark coffee pot at Old Salem

Looking at Salem Lake at sunrise

Team of children at a Recreation Center

The front of City Hall

LJVM Coliseum

Families enjoying activities at the annual Rock the Block festival


Getting Settled

Piedmont Triad International Airport (PTIA)* 721-0088

Winston-Salem/Forsyth County Schools* 727-2816

Forsyth County Geographic Information Systems (GIS)*
Geo-Data Explorer*

Forsyth County Public Library* 703-2665

Register to Vote* 703-2800

Public transportation (bus service)
Winston-Salem Transit Authority* (WSTA) 727-2000

Help and information for homeowners/renters

Exploring the Community*

Winston-Salem is located in the Piedmont area of North Carolina, between the Smoky Mountains and the Atlantic Ocean.

Senior Services* 724-2040 

First Line* - resource for help and information 703-3000

Official Visitor Guide*
published by the Winston-Salem Convention and Visitors Bureau

Relocation Guide*

Chamber of Commerce* 728-9200 

Visitor Center* (866)728-4200 

Downtown Winston-Salem map [pdf/1p]

Winston-Salem City Information

Government television channel - watch online or check the broadcast schedule for cable channel 13.

Parks and Recreation

Discover Winston-Salem

Forms, Maps, Brochures, etc.  

Addresses and Landmarks in Winston-Salem

City and County Government

City Link - your Connection to city services 

Online Services to pay online: water bill, parking tickets

Directory of City Departments, Employees [pdf/35p]

City Government (Council, Mayor, Manager) 727-8000

City Code of Ordinances (laws)

Forsyth County Government*

Forsyth County Tax Collector*

Forsyth County Register of Deeds*

City of Winston-Salem Ward Maps 

Public Health and Safety  

in case of Emergency - dial 911

Forsyth County Public Health Department* 703-3100

Winston-Salem City Police Department 773-7700

Winston-Salem Fire Department  773-7900

Forsyth County Sheriff's Department* 748-4100

Forsyth Medical Center* 718-5000 (Hospital)

Wake Forest University Baptist Medical Center* 716-2011 (Hospital)